Industry guide

Managed IT diligence for hotels & restaurants.

Operators hold card payments at volume, reservation and guest data, and point-of-sale systems that cannot go down on a Saturday night. Hospitality processes cards constantly, point-of-sale compromise is the industry's classic breach, and downtime lands during service, when it is most expensive and most public.

What binds you

The frameworks

PCI DSSThe frameworkThe card-industry standard governing how payment data is handled and secured.
State consumer-protection lawThe frameworkBreach and data-handling duties that vary by state.

The industry question

Who owns PCI compliance in this relationship, and what happens when the POS goes down mid-service?

It belongs on the checklist, in writing, next to the other 18.

The method

The bench, applied

Observe

The tactics

Lock-in contracts, stripped quotes, and exit traps, documented in the industry's own words with checkable sources.

See the tacticsAdapt

The standard

Fourteen marks of a fair managed IT agreement, stated plainly and provider-neutral.

See the standardProtect

The benchmark

The four-step method and the 18 questions to ask in writing, with a printable checklist.

Use the benchmark

Your state

Hotels & Restaurants, state by state

The same diligence with your state's verification layer: the breach statute, the entity search, the regulator.

Choose your state

Educational reference, not legal advice. Frameworks are summarized at the framework level; confirm specifics for your situation with counsel or the primary source.